- Successful Retail
- Never make the
sales area confrontational. It should be an area of comfort
for the customer. Service and professionalism is the goal.
Support the customer by offering sound advice and creating a
relationship with them.
- Do not be offended
by the answer "No" from the customer or "I'm just looking".
Get used to it! It is not a bad thing!
- Always be honest,
happy and sincere.
- Reverse the roles.
This should be a happy experience for the customer.
- With Great Customer
Service, there will be a repeat customer.
- Know your Product.
- Represent your
company and the product well!