sales techniques retail



  • Successful Retail Sales Techniques
  • Never make the sales area confrontational.  It should be an area of comfort for the customer.  Service and professionalism is the goal.  Support the customer by offering sound advice and creating a relationship with them.
  • Do not be offended by the answer "No" from the customer or "I'm just looking".  Get used to it!  It is not a bad thing!
  • Always be honest, happy and sincere.
  • Reverse the roles.  This should be a happy experience for the customer. 
  • With Great Customer Service, there will be a repeat customer. 
  • Know your Product.
  • Represent your company and the product well!